Effective Date: 1st January 2023
Welcome to StressReliefAromas.com (“Website”). This Website is owned and operated by Stress Relief Aromas (“Company”, “we”, “us”, or “our”). By accessing and using this Website, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please refrain from using our Website.
1. General Terms
1.1) These Terms govern your use of our Website and the purchase of our products, which include Fragranced Essential Aroma Oils for Entrepreneurs and Corporate Professionals.
1.2) We reserve the right to update or modify these Terms at any time. Your continued use of the Website following any changes constitutes acceptance of those changes.
1.3) If you are under 18, you must have parental or legal guardian consent to use this Website and purchase products.
2. Products and Orders
2.1) All products displayed on our Website are subject to availability. We reserve the right to discontinue any product at any time.
2.2) We strive to ensure that product descriptions, images, and pricing are accurate; however, errors may occur. In the event of an error, we reserve the right to correct it and cancel or refuse any affected orders.
2.3) By placing an order, you agree to provide accurate and complete information. We are not responsible for failed deliveries due to incorrect details provided by you.
3. Pricing and Payment
3.1) All prices listed on our website are in Rupees and are subject to change without notice.
3.2) We accept payment via UPI, Online Banking, Credit, and Debit Cards. Your payment must be completed before the order is processed and shipped.
3.3) We use third-party payment processors, and we are not responsible for any issues arising from their services.
4. Shipping and Delivery
4.1) We aim to dispatch orders promptly, but delivery times may vary depending on your location and external factors.
4.2) Shipping costs and estimated delivery times are displayed during checkout.
4.3) We are not responsible for delays, lost packages, or damages occurring during transit, but we will assist in resolving such issues where possible.
5. Returns and Refunds
5.1) Due to the nature of our products, we accept returns only for unused, unopened items in their original packaging within 3 days of delivery.
5.2) To initiate a return or refund request, contact us at support@stressreliefaromas.com with your order details.
5.3) Refunds will be processed within 7 working days after the returned item is inspected and approved.
5.4) Shipping costs for returns are the customer’s responsibility unless the return is due to an error on our part.
6. User Conduct
6.1) You agree to use the Website for lawful purposes only.
6.2) You must not engage in activities that:
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Violate any applicable laws or regulations.
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Infringe upon our intellectual property rights or those of third parties.
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Disrupt or interfere with Website security or functionality.
7. Intellectual Property
7.1) All content on this Website, including but not limited to text, images, logos, and product descriptions, is owned by or licensed to Stress Relief Aromas and protected under intellectual property laws.
7.2) You may not reproduce, distribute, modify, or commercially exploit any content without our express written permission.
8. Privacy and Data Protection
8.1) Our Privacy Policy explains how we collect, store, and use your personal data. By using our Website, you consent to our data practices as outlined in the Privacy Policy.
9. Limitation of Liability
9.1) To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Website or our products.
9.2) Our liability for any claim shall not exceed the amount paid by you for the specific product.
10. Third-Party Links
10.1) Our Website may contain links to third-party websites for informational purposes. We do not endorse or take responsibility for their content or privacy policies.
11. Force Majeure
11.1) We are not liable for delays or failure to perform due to unforeseen circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or supply chain disruptions.
12. Governing Law and Dispute Resolution
12.1) These Terms shall be governed by and construed in accordance with the laws of India (New Delhi).
12.2) Any disputes arising from these Terms shall be resolved through [arbitration/litigation] in the courts of New Delhi.
13. Contact Information
If you have any questions about these Terms, please contact us at:
Stress Relief Aromas
Email: support@stressreliefaromas.com