Privacy Policy
Effective Date: 1st January 2023
Welcome to Stress Relief Aromas (“Company”, “we”, “us”, or “our”). At Stress Relief Aromas, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, StressReliefAromas.com (“Website”). We comply with all relevant privacy laws, including the Digital Personal Data Protection (DPDP) Act of 2022.
By using our Website or purchasing products from us, you consent to the collection and use of your information as described in this Privacy Policy. Please read it carefully to understand how we handle your personal data.
1. Data Collection
We collect personal information that you voluntarily provide when using our Website, including when you:
Make a purchase
Sign up for our newsletter
Fill out contact or inquiry forms
Create an account on the Website
The personal information we collect may include, but is not limited to:
Name
Email address
Billing and shipping address
Phone number
Payment information (processed securely through third-party payment processors)
IP address, browser type, and other information from your interaction with the Website (collected automatically through cookies and analytics tools)
We may also collect non-personally identifiable information such as:
Demographic data
Preferences and interests related to our products
Site usage behavior
2. Purpose of Data Collection
We collect and process your personal information for the following purposes:
To process and fulfill orders for our products
To communicate with you regarding your purchases, inquiries, or concerns
To improve your shopping experience on our Website
To send you promotional offers, newsletters, or marketing communications (if you have opted in)
To comply with legal requirements, such as tax obligations
To analyze traffic and usage data to enhance the performance and functionality of our Website
To detect and prevent fraud or other illegal activities
3. Legal Basis for Processing
We process your personal data in accordance with the DPDP Act and other applicable laws based on the following legal grounds:
Consent: By providing your personal information, you consent to its processing for specific purposes (e.g., marketing communications).
Contractual Necessity: We need your personal data to fulfill your order or provide the services you request.
Legitimate Interests: We may process your personal information for our legitimate business interests, such as improving our Website or preventing fraud, provided that such processing does not override your privacy rights.
4. Data Storage and Security
We take the protection of your personal information seriously. We store your data on secure servers and implement appropriate technical and organizational measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal information.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
5. Data Sharing
We do not sell or rent your personal information to third parties. However, we may share your data with the following entities:
Service Providers: We may engage third-party companies to assist with order fulfillment, payment processing, email marketing, or website analytics. These service providers are bound by confidentiality agreements and are only permitted to use your personal information for the specific services we require.
Legal Authorities: We may disclose your personal data if required by law or to protect our legal rights, comply with a legal obligation, or to prevent fraud or security breaches.
6. Your Rights
Under the DPDP Act, you have the following rights regarding your personal data:
Right to Access: You have the right to request access to the personal data we hold about you.
Right to Correction: You may request corrections to inaccurate or incomplete personal information.
Right to Erasure: You can request that we delete your personal information, subject to certain legal exceptions.
Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used format.
Right to Withdraw Consent: You can withdraw your consent to our processing of your personal information at any time. However, withdrawing consent may affect your ability to use certain features of the Website or receive certain services.
Right to Lodge a Complaint: If you believe your data privacy rights have been violated, you have the right to file a complaint with the appropriate data protection authority.
To exercise any of these rights, please contact us at support@stressreliefaromas.com.
7. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance your browsing experience and collect information about how you use the Website. Cookies are small text files stored on your device that help us remember your preferences and improve the functionality of our Website.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our Website.
8. Third-Party Links
Our Website may contain links to third-party websites or services. This Privacy Policy applies only to information collected on our Website, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external sites you visit.
9. Children’s Privacy
Our Website is not intended for children under the age of 18. We do not knowingly collect or process personal information from individuals under 18. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us at support@stressreliefaromas.com so we can remove the information.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, along with the effective date of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Stress Relief Aromas
Email: support@stressreliefaromas.com
Effective Date: 1st January 2023
By continuing to use our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.